To ensure that their company’s computer network is running smoothly and efficiently, IT assistants perform an array of tasks. We analyzed several online job postings to identify these core duties and responsibilities.
Installing and Configuring: Install and configure new networks
Setting Up Peripherals: Many peripherals have to be set up in order to complement the computer network. These can include things such as printers, keyboards, routers, modems, and smart devices.
Maintaining and Repairing: Check network for errors, repair malfunctioning peripherals, and help colleagues troubleshoot problems.
Helping Customers: Network used by customers outside of the company, IT assistants may be required to spend some of their time at a help desk answering calls and emails regarding technological problems.
Keeping Records: Keep detailed records of their network’s configurations, peripheral specifications, problems and solutions, and more.
